Refund & Return Policy

Last updated: October 2026

1. 7-Day Hassle-Free Returns

We provide a 7-day return window from the date of package delivery. If you are unsatisfied with sizing, fabric or fitting, you can request an exchange or full refund.

2. Return Eligibility Criteria

• Item must be unused, unwashed, and in its original fold with tags intact.
• Original delivery packaging and invoice slip must be retained.
• Items damaged due to customer mishandling cannot be returned.

3. Refund Processing Timeline

Once reverse pickup is completed and the shirt reaches our warehouse, inspection is finalized within 24–48 hours. Refunds are credited directly to your original UPI account or via IMPS/NEFT within 3–5 business days.

4. How to Initiate a Return

Reach out to us at support.clothfactory@gmail.com or call +91 96620 80290 with your Order ID and photo of the product.